Refund & Return Policy

Our commitment to quality, transparency, and customer satisfaction.

7-Day Exchange Policy

Because our items are carefully handcrafted, we do not offer cash refunds. However, we offer exchanges under the following circumstances within 7 days of delivery:

• The item was received damaged or defective upon opening.
• An incorrect product variant or design was delivered.

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Conditions for Exchange

To be eligible for an exchange, your item must be unused, in its original packaging, and accompanied by proof of purchase (order receipt or delivery parcel tag).

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Custom & Bespoke Orders

Please note that customized or bespoke orders created to your personal specifications cannot be returned or exchanged unless there is an error on our part.